The Samsung has already halted the production of Samsung Galaxy Note 7. And they have also called for second recall. This time it is a full-fledge excahnge and replacement offer and the company will completely refund for device excluding few accessories like VR which are compatible to other devices as well.
This time you ought not to check the IMEI tool, just ask for replacement directly by calling Samsung at 1-800-SAMSUNG to initiate a refund or exchange for a Samsung Galaxy S7 in US. If you are living in Australia call 1300 362 623, and for Brits call 0300 7267467.
Also as mentioned earlier, all seven accessories will be refunded along with the difference in cost of Samsung Galaxy Note 7 and Samsung Galaxy S7. US customers will be given $25 gift card or bill credit for tolerating inconvenience. For more details visit Samsung Website.
US carrier like AT&T, T-Mobile, Sprint and Verizon are engaged in returns of the recall and also exchange Samsung Galaxy Note 7 for other device of similar cost. All you need to be contact your carrier or visit retail location to ask for a full refund or exchange. Similarly Brits should visit EE and Vodafone, and Aussies should consult Optus and Telstra.
For those who have bought the handset from retail stores like Best Buy or Carphone Warehouse, you can have the full refund or exchange on spot in the store.
It is good that carry your receipt with you in case of exchange and refund, yet it is absolutely unnecessary, because you will be refunded or exchanged the handset anyway if you make a claim.












